Having just done (3/18) a flight from Miami Airport to Philadelphia, we found which the service in the Miami Airport by the American Airline persons wasn't in step with effective or Skilled service. We were given incorrect directions to our Look at-in site, however once we had to obtain in line for any protection check. We had been despatched to the incorrect spot for that functionality.
I've used hours within the telephone attempting to untangle a slip-up made in earning reservations with American Airlines on line. Following experiencing all of the steps in reserving a flight for my family of 3 (Brian, Marcela & Lorenzo Hawk) and adding my bank card no. to buy the 3 flights, I didn't receive a confirmation, but a window on my display screen that said “This page cannot be displayed”. I took that to necessarily mean the transaction didn't go through, so I started all over again with a unique vacation agency.
My other issue is that the meal vouchers that I have obtained were not sufficient!!! They only gave me $32, for three foods! That is not enough to eat a meal everywhere in LA, or wherever while in the airport. I am predicted to obtain a few meals out of $32 right here on the hotel? Not possible!!!
Also, you will discover identification needs in the airport as it relates to domestic airline travel. All consumers age eighteen yrs and older ought to current Formal Picture identification in advance of boarding the aircraft.
only data starting with SMITH, will likely be displayed. Personal names are saved within the database by final name followed by very first identify or 1st name First.
I even tried out calling on the phone and got nowhere; all I could listen to is a recurrent information and After i request to speak to client relations, I might get cling up on.
My husband And that i experienced a flight leaving Richmond Virginia with a remaining location of Seattle Washington. We're accustomed to flying and had flown other Airways previously that 7 days likely to and from numerous Places. We had all our facts and went to utilize the American Airlines kiosk check it out to print our boarding passes. The kiosk didnt ask if those who are traveling are navy staff so we began about and waited in line to talk to a agent on the counter. After we have been up with the counter we informed a Woman driving the counter that my spouse is within the armed forces and we experienced two baggage to check in. Thats when we were educated that our bags in which about weight and it would be 250$ further. We requested for the Girl to show us in which the offer pricing is created. She was not able to supply that data and went on to inform us we could look it up ourselves. My spouse that is enlisted during the U.S. Coastline Guard hasn't experienced to pay more or any total for baggage, on orders or own. My spouse gave her the 250$ and that is in the event the representative we were Talking with shortly grew to become quite rude and threatened to cancel our whole flight.
We are so unbelievable upset with this kind of mis-therapy and bad management by American Airlines and will never fly you again.
Nevertheless looking to obtain anyone to help me with my situation. Have sent a information within the AA web page having a reaction that made no perception. Have referred to as and been told to deliver the concept. I attempted to response to your concept that created no sense And that i acquired an e-mail again stating that the e-mail handle I responded to is not is use.
i want to know if you can find immediate flights from jfk to barbados in september 2014 I'm tryng to ebook a flight and cant get a immediate flight has the procedure transformed
I have tried out, without good results to achieve your shopper service Section. I misread the flight time for your personal flight 3530 and want to alter it. I tried calling within 5 minutes of reserving this flight but have had no reaction. I haven't sent this message just before
I attempted contacting AA for restitution and obtained a “kind letter” apologizing for my experience.
I would like an tackle to mail a letter to American Airlines Shopper Service, And that i hope you can reply using this handle.
The consumer must enter all 8 digits for just a trademark serial selection. All assignments recorded against the particular range is going to be displayed around the Summary of Title web page.